AMERICAN VISA SERVICE

** The service fees are non-refundable, once your reservation is confirmed. Due to the high volume of applications being processed, the processing times may be changed by the Passport Agency. AVS is not responsible for processing delays within US Department of State or shipping delays. AVS is NOT a government agency.

LOST/STOLEN U.S. PASSPORT FOR ADULTS

• Copy of US birth certificate with both parents' names or Certificate of Naturalization or passport issued more that 15 years ago
  
• Copy of valid driver's license or state-issued ID (front & back)
  
• Copy of itinerary showing international flights
  
• One Application DS-11 (click here to download)
  
• One Application DS-64 (click here to download)
  
• AVS Order Form (click here to download)
  

• We must receive your sealed envelope during the time frame specified in your reservation confirmation.
  

STEP 2: RESERVATION CONFIRMATION

*Government fee of $190.00 & post office fee of $35.00 are not included in the AVS Service fees and must be paid at the post office at the time of your appointment.

STEP 4: SEND YOUR SEALED ENVELOPE TO THE ADDRESS PROVIDED IN YOUR RESERVATION CONFIRMATION

STEP 1: EMAIL COPIES OF THE DOCUMENTS TO INITIATE YOUR RESERVATION TO INFO@AVSCHICAGO.COM

READ THIS FIRST!  

• To qualify for this procedure you MUST use the instructions below EXACTLY as written
  
• Reservation for each submission must be made & confirmed by our agents PRIOR to mailing your originals to us. We will NOT honor requests mailed to our office without prior reservation
  
• Do not call our office to make a reservation on the phone, it can only be done by following directions below
  
• All reservations will be first-come first-serve
  
• Once your reservation is confirmed, the service fee is non-refundable
  
• We will not be able to accommodate all requests due to the limited number of applications that can be submitted daily. As processing capacity expands, we will update our website with additional options.
  
  

• Your paperwork will be reviewed and your will be contacted by one of our agents.
  
• We will provide all required paperwork for your new passport BY EMAIL along with SPECIFIC INSTRUCTIONS on how to print, sign and where to mail your originals. DO NOT MAIL ORIGINALS UNTIL YOU RECEIVE YOUR RESERVATION CONFIRMATION.
  
• We will provide a confirmation of your reservation and a specific date when your documents can be submitted for processing. Once the date is reserved, your credit card will be charged for the total amount and the service fee becomes non-refundable. Receipt will be provided for your records.
  
• You must follow instructions provided by our agents. Failure to follow instructions can result in cancellation of your reservation. Service fee is non- refundable.
  
• Please allow 24 hours for review and confirmation.
  

FEES

• Before you can mail your originals to us, a special procedure needs to be done at your local post office. It's called HAND-CARRY PROCEDURE.
  
• Appointments are required at most post offices due to Covid restrictions. We will help you make an appointment and confirm your availability.
  
• A special post office clerk will need to witness your signature and seal all of your documents in one envelope.
  
• Once your paperwork is sealed, it will be valid for maximum of 5 business days. We'll need to receive your sealed envelope and submit it to the passport agency within those 5 days. Because this is a time-sensitive procedure a lot of planning & coordination will be required. Our agents will be communicating with you throughout the whole process so we can all stay on the same page.
  
• Missing your post office appointment or doing hand carry procedure too early or later can result in cancellation of your reservation. Service fee is non-refundable.
  

STEP 3: VISIT YOUR LOCAL POST OFFICE

Use this procedure if:

• You are 16 and older
  
• Your US Passport was stolen, lost or misplaced